CHICAGO CULTURE is not responsible for any lost or stolen packages.

Chicago Culture ships via UPS. Please check your shipping address for accuracy. An e-mail confirming your order and shipment will be sent to the e-mail address provided in your order. Once an order has been shipped, if you have specific questions regarding the arrival of your order, it is best to contact UPS for any delivery updates.

Please allow up to 2 - 3 business days for your order to be processed. After processing, all items are usually shipped within 1 - 3 business days

We try our best to ensure that your order will be delivered on time. Please keep in mind that we are only provided with an estimated delivery date from UPS. On a rare occasion, these packages can arrive outside of the estimated timeframe.